bad customer service
broken
broken glass tea set
broken tea sets
china
Rose Glass Tea Set
sad
scam
tea
tea party
Umiteaset
(UMITEASETS) - Bad Customer Service and Cheap Product.
6:57 PM
I am typing this review to show how dissatisfied I am with
this situation and purchase from Umiteasets.
I have a terrible obsession with tea sets and their beautiful,
glorious designs. From cute to just plain weird! I could imagine myself sitting
outside serving different types of teas, scones, and mini cut sandwiches to all
my friends. I loved them! I promise myself that I'll become that little old cat
lady with a cupboard fill with all different tea sets! (Despite the bf protest.
Kekeke…) All my dreams of wanting to have a small tea party with my friends,
something that I could not do as a kid, due to my strict dad and his policy of
inviting friends over. I can do now!
Lo and behold when I saw this pretty rosebud tea set online,
I just got to have it! I want it! My very first tea set too! I got to have it
for Christmas!
I was happy that the bf offered to buy it for me. T.T
He even ordered a month early before Christmas too. When the
package still has not arrived, I was fine! Even if its two months late or even
three! As long as the package arrived, I can wait! What I didn't expect is the
package to arrive broken. For a $100 tea set, I assumed that these guys would
at least package them properly. But
they didn’t. They pretty much put
the tea set in the box! Not even secured! Of course the tea set is going to end
up broken! Especially shipping from China! You guys didn't even bother putting
bubble wrap around them! It’s going to end up broken! Customer Service is bad
too!
Not only is it broken,
the tea set does not match the product pictures in their website! The quality of the tea set is cheaply made. Even the lid to the teapot
does not fit correctly. Scam much?
What the tea set suppose to look like. (ROSE GLASS TEA SET WITH WARMER)
(WTF is this wrapping?!) That doesn't help diddly squat!
They actually put the tea set in the freaking box with
no secure packaging or anything! Wtf?! You guys could have a least wrap it in
newspaper even!
I'm extremely heart broken right now. No tea party for me.
In addition, I don't think I could trust making online purchases from China
anymore. :(
Right now the bf is opening a claim on Paypal. The worst
part is that he has to ship the items back to China. He is probably going to
lose around $35 or more on the shipping!
These guys are terrible: bad customer service, product does
not match the pictures, and the items arrived broken!
Please be careful and don't buy from this awful site!
Update: The cost to return the items back to China is around $200. I'm stuck with this...
Update: The cost to return the items back to China is around $200. I'm stuck with this...
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